Privacy Policy

1. Introduction

Welcome to SYSTEMAR.ORG, a cloud-based school management system designed to streamline educational administration for institutions at all levels. SYSTEMAR.ORG (“we”, “our”, or “us”) is owned and operated by Tech Pundit (Pty) Ltd, a private company based in South Africa.

This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you use our services.

2. Compliance

We are committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws in South Africa and internationally.

3. Information We Collect

• User Information: Names, contact details (email, phone), user roles (e.g., admin, teacher, student, parent).
• Institutional Data: School names, addresses, staff records, student records, academic performance, attendance logs, financial records.
• Device & Usage Data: IP address, browser type, operating system, device identifiers, and system usage logs.
• Communication Records: Messages, support requests, feedback, or queries submitted through our platform.

4. How We Use Your Information

• Provide and improve our school management services.
• Facilitate user authentication and role-based access.
• Store and process academic, financial, and operational records.
• Communicate with users regarding system updates, support, and notifications.
• Ensure the security and integrity of our system.

5. Sharing of Information

We do not sell your personal information. Your data may be shared with:

• Authorized personnel within your institution, based on user role.
• Third-party service providers who assist us in operating our platform (e.g., cloud hosting, backup services), under strict confidentiality agreements.
• Legal authorities, if required by law or to comply with legal processes.

6. Data Storage and Security

Your data is securely stored in encrypted cloud servers. We implement industry-standard security practices, including:

• Data encryption (at rest and in transit).
• Role-based access controls.
• Regular backups and system updates.
• Ongoing monitoring for unauthorized access.

7. Your Rights

As a data subject, you have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Withdraw consent (where applicable).
• Lodge a complaint with the Information Regulator of South Africa.

8. Retention of Information

We retain personal and institutional data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law or institutional agreements.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You can control cookie preferences through your browser settings.

10. Third-Party Links

Our system may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Where applicable, we will also notify registered subscribers via email. Continued use of SYSTEMAR.ORG after such changes indicates your acceptance of the revised policy.